Send a Message to the Cairo Desk
All inquiries reach the same Downtown Cairo inbox — corrections, sample requests, plan questions, custom-route work, press queries and general feedback. We answer general email within two business days, Routes Pro subscribers within one business day, and Tip-Off subscribers the same business day.
The five most common reasons readers write to us are: asking the editor on duty whether a particular route still works under current conditions, requesting a sample printable route card before subscribing, sending a correction to a published route, proposing a group or institutional subscription, and asking us to write a custom plan for a specific Egyptian trip. All five are welcome and the form below sorts them to the right editor without an internal handoff that could lose the message.
Write to the Desk
Use the form below or write directly to [email protected]. Fields with an asterisk are required. We never sell, rent or share email addresses, and the site has no advertising or analytics trackers, so submitting the form does not subscribe you to anything beyond the immediate reply.
If you are requesting a sample route card, please mention which route or which Egyptian city interests you. We send the PDF the same day if you write during office hours, and within one business day if you write overnight or at the weekend. The sample is a real route card from our paid archive — not a watered-down marketing version.
What happens after you send
The form posts to the same inbox as direct email. There is no ticketing system, no auto-responder bot and no spam-graded queue. An editor on duty reads incoming messages twice a day during the working week, sorts them by topic, and either answers immediately or passes them to the specialist editor for the relevant region. The reply comes from the editor who actually walked the route you are asking about.
Routes Pro subscribers and Tip-Off subscribers are tagged in the inbox so their messages move to a faster queue. The volume of Tip-Off custom work is capped intentionally — we accept a limited number of new Tip-Off subscribers per month so we can keep the same-business-day commitment honestly. If a month is full, we tell you up front and propose a starting date the following month.
For corrections to a published route, write to the same address with “correction” in the subject line. Mona is on the receiving end of those — she picks them up directly and the correction note appears at the top of the affected route, usually within 24 hours of receipt. If your correction is substantial we will mention you in the note unless you prefer to remain anonymous.
Press inquiries — journalists and publications wanting to quote our editors or cite our route data — should mark the subject line with the word “press”. We are happy to be quoted on the record and we do not require sign-off rights. We do ask that the context is correct and that the editor’s name is spelled the way it appears on the site. We do not provide images for commercial use; the photographs in our routes are taken by editors during fieldwork and the rights are managed individually.
If your inquiry is genuinely time-sensitive — for example you are arriving in Cairo in the next 48 hours and need urgent advice about a closure or restoration — please mark the subject line with the word “urgent” and we will move the message to the front of the queue. Genuine urgent messages remain rare; we are happy to treat them seriously when they do arrive. The only request we make is that the urgency is real rather than rhetorical. The Egyptian heritage calendar throws enough surprises that quick, accurate advice often matters.